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Privacy Policy

Thank you for visiting us. We take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, how it is stored or shared, and your rights with respect to your personal information.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Information You Provide Directly

We collect information you choose to provide when you interact with our services, including:

  • Contact Information: Name, email address, phone number (including SMS if you subscribe to text notifications)

  • Account Details: Username, password, profile details if you create an account

  • Communication Content: Messages, comments, feedback you submit

  • Payments + Donation Info: Billing details, transaction history (processed via secure third-party providers)

B. Automatically Collected Data

When you visit or use the Site, we collect data automatically:

  • Viewing History & Usage Data: Pages visited, time spent, clicks, user flows

  • Device & Tech Info: IP address, browser type, operating system, device identifiers

  • Cookies & Tracking Technologies: See Section 7 for more detail

2. How We Use Your Information

We use your data to:

  • Deliver and improve our services, content, and recommendations

  • Personalize your experience (e.g., content suggestions based on prior activity)

  • Send transactional messages (confirmations, updates, service-related support)

  • Send newsletters, promotional emails, and SMS notifications (with your consent)

  • Protect against fraud and ensure security of our services

  • Comply with legal obligations

3. How We Store and Protect Your Data

We maintain industry-standard administrative, physical, and technical safeguards designed to protect your data from unauthorized access, disclosure, alteration, or destruction.

  • Data is stored on secure servers managed by trusted service providers.

  • We encrypt sensitive data both in transit (SSL/TLS) and at rest whenever possible.

  • Access is limited to authorized personnel and vetted third parties.

Despite these protections, no system is 100% secure. If ever there is a breach affecting your data, we will notify impacted users and authorities in accordance with applicable law.

4. Sharing Your Information

We don’t sell your personal data.

We may share your data in the following circumstances:

A. With Service Providers
We work with trusted partners (e.g., email/SMS platforms, hosting providers, analytics services) to help operate the Site. They may have access to personal information solely to perform services on our behalf.

B. Legal Requirements
We may disclose information when required by law, to enforce our terms, to respond to lawful requests by public authorities, or to protect rights, property, or safety.

C. Business Changes
If Ministry-to-Youth merges, is acquired, or sells assets, personal information may transfer as part of that transaction. You will be notified where required.

5. Subscriber Data: Specific Use Cases

Email Subscribers

If you subscribe to email newsletters:

  • We collect your email address.

  • You will only receive emails you sign up for.

  • You can opt out at any time via an “unsubscribe” link in every email.

SMS/Text Subscribers

If you subscribe to SMS:

  • We collect your phone number and messaging preferences.

  • You consent to receive recurring texts (message/data rates may apply).

  • You can reply “STOP” to opt out anytime.

  • We use cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

Viewing History & Personalization

We use cookies and analytics tools to understand:

  • Which content you engage with most

  • How often you visit

  • How we can tailor content recommendations

  • Viewing history helps improve our site but is not shared publicly

6. Cookies and Tracking Technologies

We use:

  • Essential Cookies: Required for site functionality

  • Performance & Analytics Cookies: To understand site usage and improve experience

  • Advertising/Retargeting Cookies: To serve relevant ads off-site (with consent where required)

You can manage cookie preferences through your browser settings, but restricting cookies may limit certain site features.

7. Your Rights and Choices

Depending on where you live, you may have rights over your personal data:

  • Access: Request a copy of the info we hold

  • Update/Correct: Amend inaccurate data

  • Delete: Request deletion of your personal info

  • Opt-Out: Withdraw marketing consents (email/SMS)

To exercise these rights, contact us at privacy@ministry-to-youth.com.

8. Children’s Privacy

We do not knowingly collect personal data from children under 13 without parental consent. If you believe we have collected such data, please contact us to remove it.

9. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we’ll revise the “Last Updated” date at the top. Significant changes will be communicated via email or a notice on this Site.

10. Contact Us

If you have questions or concerns about this policy or your privacy rights:

📧 Email: support@ministrytoyouth.com